Volunteer Connection FAQs
What is Volunteer Connection?
Volunteer Connection is the software Red Cross uses to keep track of volunteers, including youth volunteers. Volunteers use this to keep track of hours, access trainings online, look for volunteering opportunities, stay in connection with their local Red Cross branch, and more!
Why do I need a Volunteer Connection account?
In order to be an official Red Cross youth volunteer, you need to have an account! The account also helps you keep track of your hours. If you earn 40 hours before graduation, you can get a Red Cross chord.
How do I get a Volunteer Connection account?
For step by step instructions (page 3): To access the portal and sign up directly: To sign into the portal:
How do I log hours on Volunteer Connection?
Be sure to download the Volunteer Connection app on your phone! Go to "Hours Manager" on the sidebar. From there, you can go to "View Hours: List" and press "Add More Hours." Fill out the basic details and write a short description of the event in the "Comments" section. Remember to make the type of hours "Worked."
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On a computer, log into Volunteer Connection and scroll directly down to "Enter Hours." Then, click on the "Add Hours" button. Fill in the details and write a short description in the "Comments" section. Remember to make the type of hours "Worked."
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For in-depth instructions (with pictures) on how to log hours on Volunteer Connection, click "HOW TO LOG HOURS" below.
What events do I log in Volunteer Connection?
All DHS Red Cross Club gatherings count as volunteering events.
That includes our biweekly meetings, from information sessions to preparedness trainings. That also includes volunteering for our blood drive and attending outside events like fundraisers. Individual trainings and higher meetings (eg. Crash Course calls) you complete or attend online through Volunteer Connection also count!
If you're confused about whether to log an event or not, contact DHS Red Cross Club.
How can I access individual trainings?
Free, certified individual trainings are available through EDGE. You can access the EDGE portal below your name on the home page of Volunteer Connection.
Learn how to get started on EDGE: Learn how to register for a class:
I'm having technological difficulties with my account.
Call IT services at 1-888-778-7762 for troubleshooting. Or, click "FAQs" below to read solutions to common difficulties.
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My question is not on this page.
Visit the Volunteer Connection PDF below and read through. See if you can answer your question there.​ If you have further questions, email redcrossdavis@gmail.com.
